Please read these terms carefully before using our services
By accessing and using ApnaFixer, you agree to be bound by these terms and conditions.
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and ApnaFixer ("we," "us" or "our"), concerning your access to and use of the ApnaFixer website as well as any related applications.
By using our services, you warrant that you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using our services and you must discontinue use immediately.
We recommend that you print a copy of these Terms and Conditions for your reference. Supplemental terms and conditions or documents that may be posted on the platform from time to time are hereby expressly incorporated herein by reference.
Requirements and responsibilities for creating and maintaining user accounts.
To access certain features of our platform, you must register for an account. When you register, you agree to:
You are responsible for safeguarding your account credentials. ApnaFixer cannot and will not be liable for any loss or damage arising from your failure to comply with the above security obligations.
Description of services provided through our platform.
ApnaFixer is a platform that connects customers with verified home service professionals. We facilitate the booking and payment process but are not directly involved in the provision of services.
Terms governing service bookings and appointment scheduling.
When you book a service through ApnaFixer, you agree to the following:
Service professionals agree to:
Terms related to service pricing and payment processing.
All payments for services booked through ApnaFixer are subject to the following terms:
| Payment Aspect | Terms |
|---|---|
| Service Pricing | Prices are displayed during booking and are final unless additional work is required |
| Payment Methods | We accept credit/debit cards, UPI, net banking, and digital wallets |
| Additional Charges | Any additional charges must be agreed upon before work commences |
| Payment Security | All payments are processed through secure payment gateways |
| Receipts | Digital receipts are provided for all transactions |
The price shown during booking is the final amount you'll pay unless additional work is required and mutually agreed upon. There are no hidden charges or fees for customers using our platform.
Policies regarding service cancellations and refunds.
You may cancel your service booking subject to the following conditions:
Refunds are processed under the following circumstances:
Refunds are processed within 7-10 business days to the original payment method.
Expected standards of behavior for all platform users.
You agree not to engage in any of the following prohibited activities:
Violation of these conduct rules may result in immediate termination of your account and legal action where appropriate. We reserve the right to investigate and prosecute violations to the fullest extent of the law.
Limitations of liability and important disclaimers.
To the fullest extent permitted by applicable law, ApnaFixer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
ApnaFixer acts as a platform to connect customers with service professionals. We are not party to any agreement between customers and professionals. We do not provide the services ourselves and are not responsible for the quality, timing, or any other aspect of the services provided by professionals.
Ownership and usage rights of platform content and intellectual property.
The ApnaFixer platform and its original content, features, and functionality are owned by ApnaFixer and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software.
Conditions under which accounts may be terminated.
We may terminate or suspend your account and bar access to the platform immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the platform or contact us to request account deletion.
How and when we may update these terms and conditions.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our platform after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the platform.
How to contact us with questions about these terms.
If you have any questions about these Terms and Conditions, please contact us at:
These Terms and Conditions were last updated on
If you have any questions, concerns, or need clarification about our Terms and Conditions, our legal team is here to help.